Terms & Conditions

Effective Date: 27.08.2025

Welcome to Nexara Living. These Terms & Conditions govern your use of our website (https://www.nexaraliving.com) and your purchases from us. By accessing our site or placing an order, you agree to these terms.

Understanding Our Terms & Conditions

  • Nexara Living is an Australian-registered business.

  • We operate as an online retailer, sourcing products from trusted suppliers and delivering to customers in Australia, New Zealand, the United States, and the United Kingdom.

2. Products & Availability

  • Product descriptions and images are provided for reference. Colours, specifications, and details may vary slightly from actual products due to supplier updates or differences in display settings.

  • We make every effort to ensure accuracy but cannot guarantee that all product information is error-free.

  • Nexara Living may update or discontinue products at any time without notice.

3. Orders & Payments

  • Orders are confirmed once full payment has been received.

  • Accepted payment methods include Credit/Debit Card, PayPal, Klarna, Afterpay, ZipPay.

  • Prices are displayed in your local currency if chosen. The price include GST where applicable (Australia only).

  • We reserve the right to cancel or refuse orders in cases of pricing errors, suspected fraud, or product unavailability.

4. Shipping & Delivery

  • We ship internationally to Australia, New Zealand, the United States, and the United Kingdom.

  • Delivery times are estimates only and may vary depending on the supplier, courier, and destination.

  • Nexara Living is not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.

  • Import duties, taxes, and customs fees may apply to international orders. These are the responsibility of the customer.

5. Returns & Refunds

  • Returns are accepted within 14 days of delivery, unless stated otherwise.

  • Returned products must be unused, in original packaging, and include proof of purchase.

  • Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

  • Refunds are processed within 5–7 business days once the return is approved.

  • Certain items (e.g., clearance, custom, or personal-use products) may be non-returnable.

6. Warranties & Liability

  • Products may include manufacturer warranties where applicable. Warranty claims must be made directly with the manufacturer unless otherwise stated.

  • Nexara Living does not provide additional warranties beyond those required by law.

  • To the fullest extent permitted by law, Nexara Living is not liable for indirect, incidental, or consequential damages. Our liability is limited to the purchase price of the product.

7. Intellectual Property

  • All website content, including text, images, design, and logos, is the property of Nexara Living or its licensors.

  • You may not copy, reproduce, or distribute content without prior written permission.

8. Third-Party Links & Services

  • Our website may include links to external websites for your convenience. Nexara Living is not responsible for the content, services, or policies of third-party sites.

  • Use of third-party services is at your own risk.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Queensland, Australia.

  • Any disputes will be subject to the non-exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia.

10. Changes to Terms

  • Nexara Living may update these Terms & Conditions at any time.

  • Continued use of the website after changes means you accept the updated terms.

11. Contact Us

For questions about these Terms & Conditions or your order, please contact us at:

📧 Email: sales@nexaraliving.com
🌐 Website: https://www.nexaraliving.com

What are Terms & Conditions?

Terms & Conditions, often abbreviated as T&Cs, outline the rules and guidelines that govern a user's use of a service or product. They serve as a legal contract between the provider and the user, keeping both parties informed of their rights and responsibilities. However, these documents can be complex, so it's beneficial to break them down to better understand essential points.

Importance of Reading Terms & Conditions

It is crucial to read Terms & Conditions before agreeing to them because they contain important information about what you can and cannot do. Many people skip these sections, believing they are unimportant, but they clarify user rights, warranties, and liabilities. Therefore, understanding these terms can help avoid potential legal issues in the future.

How to Navigate Terms & Conditions

Navigating Terms & Conditions can be daunting, but focusing on specific sections—like limitations of liability or user obligations—can help. Most companies provide a table of contents or highlights to assist users. If you encounter terms that seem unclear, don’t hesitate to seek clarity or legal advice, as this will ultimately benefit you in fully understanding the agreement.